Frequently Asked Questions (FAQs)
Below are some important questions that coaching institutes might have while filling out the registration form on the Patna Coaching Registration Portal (https://pcr.bihar.gov.in), along with their answers:
1. Who is eligible to register on the Patna Coaching Registration Portal?
Answer: All coaching institutes operating within the Patna district, including those offering academic, competitive exam, and skill-based courses, are eligible to register on the portal.
2. What documents are required for registration?
Answer: The following documents are required:
- Aadhaar Card of the institute owner/authorized signatory
- PAN Card of the institute or owner
- Address proof of the coaching centre (e.g., rent agreement, electricity bill)
- Fire Safety Certificate (if applicable)
- Photographs of the institute's infrastructure (internal and external)
- Details of faculty and non-teaching staff (qualifications, experience, etc.)
3. How do I create an account on the portal?
Answer:
- Visit the portal at https://pcr.bihar.gov.in/account/signup.
- Provide basic details such as your name, email ID, and mobile number to create an account.
- A verification link or OTP will be sent to your registered email/mobile number to complete the registration process.
4. Is there a registration fee, and how can I pay it?
Answer: Yes, there is a nominal registration fee. The fee can be paid online through the integrated payment gateway (IDBI Bank) on the portal using debit/credit cards, net banking, or UPI.
5. How will I know if my registration is approved?
Answer: Once your application is verified and approved by the authorities, you will receive an email and SMS notification. Additionally, a unique registration number will be generated and displayed on your dashboard.
6. What if I forget my login credentials?
Answer: Click on the "Forgot Password" link on the login page. Enter your registered email ID or mobile number to receive a password reset link or OTP. Follow the instructions to reset your password.
7. Can I edit my application after submission?
Answer: No, you cannot edit your application after submission but you can inform the inspecting authorities.
8. How long does the registration process take?
Answer: The registration process typically takes 30 working days, provided all documents are submitted correctly and verified by the authorities.
9. What happens if my application is rejected?
Answer: If your application is rejected, you will receive a notification specifying the reason for rejection. You can rectify the issues and resubmit the application within the given timeframe.
10. Is there a renewal process for registration?
Answer: Yes, the registration is valid for a specific period (e.g., 3 years). You will receive a notification for renewal before the expiry date. The renewal process can be completed online through the portal.
11. How can I check the status of my application?
Answer: Log in to your account and navigate to the "Track your Application" section on your dashboard. You can view the current status of your application, including pending approvals or verifications.
12. What if I face technical issues while using the portal?
Answer: For technical support, you can contact the helpdesk at deopatna.edn@gmail.com or call the helpline number provided on the portal.
13. What are the benefits of registering on this portal?
Answer:
- Single-window clearance for registration and compliance.
- Enhanced credibility with a unique registration number.
- Simplified workflows for document submission and fee payment.
- Real-time tracking of application status and approvals.
- Access to a transparent and standardized system for managing coaching institutes.
14. Can I register multiple branches of my coaching institute on the same account?
Answer: Yes, each branch of your coaching institute must be registered separately with its own set of documents and details and there is provision to apply for registration of all branches at a time from the same account.
15. What if I don’t have a Fire Safety Certificate?
Answer: If your institute does not have a Fire Safety Certificate, you need to go through Bihar Fire Services 2021.
16. Is there a helpline for queries related to the portal?
Answer: Yes, you can contact the helpline at 6207023830 (Anurag) or email deopatna.edn@gmail.com for assistance with any queries related to the portal.